In Times of Transition, Change, or Challenge
You are often required to to juggle multiple priorities and competing demands, especially in times of transition and challenge. EAP Counselors are here to support and consult with you to help you develop solutions that are tailored to the unique needs of your work environment.
EAP 101 and Psychological First Aid
Prepare for challenges by knowing how to use EAP services. This one hour introduction to the SFHSS Employee Assistance Program informs managers, supervisors, directors and human resource professionals about the variety of services offered to employees, and the unique consultation, coaching, counseling and organizational services offered to leaders.
Learn about how and when to refer an employee to the EAP and learn the basics of psychological first aid to help your employees after a disruptive event / critical incident.
Is your work unit dealing with an issue that could use a counselor/facilitator to help bring clarity and to start the work of problem solving? Call EAP for a consultation to learn what might be helpful for your group.
Mediation occurs between two employees who are having difficulty resolving differences that impact their ability to work together. Supervisors and managers must be involved in mediation to ensure accountability as work time is used for this service.
Refer to the Mediation Information FAQ’s and guidance on utilization of mediation services.